Return Policy

 

Return & Refund Policy

Thanks for shopping at Apartment507.com.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have seven (7) calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Non-Refundable Items or Services

All digital items or services purchased from Apartment507.com are non-refundable unless otherwise specified in writing by Apartment507.com. This policy applies but is not limited to:

  • Digital Products
  • Gift Cards
  • Software Licenses
  • Subscription Services
  • Custom-made Items
  • Sale Items

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

  • Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 7 days of receiving the item. In such cases, a replacement may be provided at the discretion of Apartment507.com.
  • Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 7 days for a possible refund or exchange.
  • Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.
  • Expired Products: Receiving a product in an expired condition warrants a report to our Customer Service within 7 days for potential refund or replacement.
  • Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. For additional information in this section, create your own Return & Refund Policy.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check Apartment507.com for updates.